Universal approval queue

Prescription requests

Pending review28

Chewy, Vetsource, document rails

Needs attention6

dose, vaccine, or portal hydration

Ready to approve17

all automated checks passed

Completed today19

15 approved · 4 declined

Work queue

Live stub data
RX-1048
Milo ReedApoquel 5.4 mg
ApproveChewy PracticeHub · 2h 14m
RX-1047
Luna HartGabapentin 100 mg
ReviewAllivet · 6h 02m
RX-1046
Birdie KimSimparica Trio
HydratePetco by Vetsource · 8h 45m
RX-1045
Theo LaneNexGard 10.1-24 lb
Approve1-800-PetMeds · 13h 08m
RX-1044
Rosie WalshPrednisolone 5 mg
DeclineCVS · 4h 58m

RX-1046

Medium

Jordan Kim

Birdie Kim

Petco by Vetsource
Hydrate
Simparica Trio

Email has product and patient only. Portal needs hydration before approval.

PharmacyPetco by Vetsource
OperatorVetsource
ChannelPortal pointer
PIMS actionLeave VS link
ReferenceP80791438
StatusRemote hydrate

Prescription details

MedicationSimparica Trio
DirectionsGive one chewable monthly
Quantity6 doses
Refills1
PrescriberDr. Patel

Birdie Kim

Australian shepherd · 4y · 42.4 lb

OwnerJordan Kim
SpeciesCanine
BreedAustralian shepherd
Age / sex4y · Male neutered
Last examSep 18, 2026
Weight dateOct 2, 2026

Data from Neo · synced 4 minutes ago · no vaccine alerts.

Pre-checks

Pass
Patient match

Birdie Kim matched to Neo patient record for Jordan Kim

Pass
Dose and weight

42.4 lb on file; Simparica Trio is within the configured review range

Pass
Last exam

Most recent exam date is Sep 18, 2026

Pass
Controlled substance

Not controlled

Pass
Egress and write-back

Leave VS link; route through Portal pointer

Source artifacts

Events resolve into requests
PracticeHub email

No request fields. Created a remote pointer with portal deep link.

Neo patient record

Matched by client name, pet name, and active medication history.

Confirmation plan

Close in portal, then write approval summary back to Neo.

Timeline

Audit trail

Chewy pending-approval ping received with no patient data

Portal task created and linked to PracticeHub

Patient matched after staff selected Milo Reed

Ready for Dr. Mendes decision

Multi-pharmacy cockpit

Grouped by source, not just one mixed queue
Chewy PracticeHubRemote portal
9Open
5Ready
2Needs attention
6Done today

Cornerstone write-back confirmed; Neo needs copy/write-back task

  • Apoquel · Milo Reed
  • Phenobarbital · Bella Park
  • NexGard PLUS · Martini Kowalsky
Vetsource networkRemote portal
7Open
3Ready
3Needs attention
4Done today

Documented links with Neo, Digitail, Shepherd, ezyVet; write-back varies

  • Simparica Trio · Birdie Kim
  • Retail diet · Cooper Huang
  • Heartgard · Max Chen
Allivet familyHeld PDF
5Open
4Ready
1Needs attention
5Done today

No pharmacy write-back; FastRx drafts the medical-record note

  • Gabapentin · Luna Hart
  • Carprofen · Bear Lindgren
  • Amoxicillin · Nala Patel
PetMeds + retailEmail/fax
7Open
5Ready
0Needs attention
4Done today

No write-back; reply/fax confirmation and PIMS note both tracked

  • NexGard · Theo Lane
  • Prednisolone · Rosie Walsh
  • Gabapentin · Daisy Kim

Allivet integration

Demo rail from inbound email to signed reply
IngressEmail + attached PDF

FastRx watches the clinic inbox for Allivet approval requests, parses the attachment, and links the request to the patient record before surfacing it to the DVM.

From
customercare@allivet.com
Subject
Allivet Rx Approval Request. Prescriptions : 8553088
Rx / order
8553088 · AS-8692945
Parsed requestLucy · 42.40 lb · Dog

Simparica Trio Chewable Tablets for Dogs 22.1-44 lbs Blue, 3 Month Supply

Client
Jillian Cinardo
Directions
GIVE ONE CHEWABLE TABLET BY MOUTH ONCE EVERY 30 DAYS AS DIRECTED BY VETERINARIAN
Clinic
TABERNACLE ANIMAL HOSPITAL
EgressApproval reply draft

When the DVM clicks approve, FastRx replies to the Allivet email thread with a signed approval and writes the same summary back to the PIMS.

Approved.

Prescription No.: 8553088
Order No.: AS-8692945
Patient: Lucy
Client: Jillian Cinardo
Product: Simparica Trio Chewable Tablets for Dogs 22.1-44 lbs Blue, 3 Month Supply
Quantity approved: 1
Directions: GIVE ONE CHEWABLE TABLET BY MOUTH ONCE EVERY 30 DAYS AS DIRECTED BY VETERINARIAN
Refills allowed: 1
Next exam date: 2027-09-18

Veterinarian Signature: Dr. Sarah Mendes, DVM
Veterinarian Name: Dr. Sarah Mendes, DVM
Current License#: NJ-25V01234
Approved at: 2026-10-11T10:24:00-04:00

FastRx approval ID: FRX-8553088

Pharmacy directory

Brand, operator, channel, and PIMS status stay separate
BrandRailRequestEgressPIMS note
ChewyPracticeHubRemotePortal onlyCornerstone confirmed; Neo copy step
VetsourcePortalRemotePortal or PIMSNeo, Digitail, Shepherd, ezyVet links documented
Allivet familyPDF/email/faxHeld email + PDFReply to rx@allivet.com or e-fax; FastRx drafts PIMS note
PetMedsInline emailHeldReply email or faxNo write-back
Blue RabbitPortalRemotePortalezyVet automatic write-back confirmed